Returns & Exchanges
At Eclipse Archives, we want you to be completely satisfied with your discovery, which is why we offer a 30-day return window for all items in their original condition. Whether it is a change of heart or a rare defect, our streamlined process ensures your exchange or refund is handled with precision.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Archive
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its un-worn, original state.
- 3.Label and Ship
Print the prepaid shipping label provided through the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our team receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.