Frequently Asked Questions
Everything you need to know about shopping with Eclipse Archives.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, generally arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all items in their original, unused condition with tags attached. Please visit our returns portal to initiate a domestic return label.
Are the products at Eclipse Archives authentic?
Yes, we pride ourselves on sourcing high-quality, authentic goods. Every item in our archive undergoes a rigorous quality control check before being listed on our site.
Do you ship internationally?
Eclipse Archives ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific shipping address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.